Terms of Service

Last Updated: 28 February 2025

Welcome to Imogen Hogan. These Terms of Service govern your use of our website imogenhogan.com and your purchase of our products. By using this site, you agree to these terms.

1. General Terms

• By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.

• We reserve the right to update these terms at any time. Changes will be posted on this page.

2. Products & Orders

Product Descriptions

We strive to ensure that all product descriptions and images are accurate. However, slight variations in colour or detail may occur due to screen differences or printing processes.

Order Acceptance & Cancellations

• All orders are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order at our discretion. If this happens, we will provide a full refund.

• Orders cannot be changed or canceled once they have been processed.

3. Pricing & Payments

Pricing

• All prices are listed in GBP (£) and include VAT where applicable.

• We reserve the right to adjust prices at any time without notice.

Payments

• We accept major credit/debit cards and other secure payment methods listed at checkout.

• Your payment details are processed securely, and we do not store any payment information.

4. Shipping & Delivery

For full details, please see our [Deliveries & Returns Policy].

• We aim to dispatch orders within 3–5 business days.

• Delivery times vary based on location.

• International customers may be responsible for customs duties or import taxes.

5. Returns & Refunds

• All sales are final.

• If your order arrives damaged or defective, you must contact us within 7 days for a replacement or refund.

• We do not offer refunds for change of mind.

For more details, visit our Deliveries & Returns Policy.

6. Intellectual Property

All content on this website, including artworks, images, text, and branding, is owned by Imogen Hogan. You may not reproduce, distribute, or use any content without permission.

7. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

• Our maximum liability is limited to the amount paid for your order.

8. Governing Law

These terms are governed by the laws of England & Wales, and any disputes will be resolved in UK courts.

9. Contact Information

For any questions about these Terms, please contact us at studio@imogenhogan.com.