Deliveries & Returns Policy 

Processing Time

All orders are processed within 3–5 business days. You will receive a confirmation email once your order has been dispatched.

Shipping Rates & Times

Shipping costs are calculated at checkout. Estimated delivery times:

• UK: 2–5 business days

• Europe: 5–10 business days

• International: 7–21 business days

Customs & Duties

International customers may be responsible for import duties or taxes. These charges are not included in the purchase price and must be paid upon receipt.

Packaging

Prints are carefully packaged in protective sleeves and sturdy packaging to ensure safe delivery. Larger prints may be shipped in tubes.

Returns & Refunds

Returns Policy

Due to the nature of art prints, all sales are final. However, if your item arrives damaged, please contact us within 7 days of delivery with photos of the damage, and we will arrange a replacement or refund.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us. We will work with the courier to resolve any issues.

Incorrect or Faulty Items

If you receive the wrong item or there is a printing defect, please email us within 7 days, and we will arrange a replacement.

For any queries regarding your order, please contact us at studio@imogenhogan.com.